Terms & Conditions

Please read these terms carefully before booking your Race Things experience.

Last updated: February 2026

1. About Race Things

Race Things provides custom-designed Amazing Race–style experiences in multiple locations including Taupō and Hamilton. Our events are designed to challenge, entertain, and bring teams together through a series of clues, tasks, and activities.

By booking with Race Things, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not proceed with your booking.

2. Event Duration & Team Requirements

Our events are designed to run for approximately 1–3 hours, depending on the experience selected. Teams must meet the following requirements:

Team Size

Teams must fit comfortably in one vehicle. We recommend 4–5 people per team for the best experience.

Minimum & Maximum Teams

Minimum: 2 teams per group booking
Maximum: 10+ teams per group booking

Vehicle Requirements

Teams must supply their own vehicle. The vehicle must be roadworthy and insured. See section 9 for vehicle and driving rules.

3. Pricing & Booking

All prices quoted are per team and are subject to change. Current pricing is displayed on our website and booking platform.

Deposit & Payment

  • A deposit is required to secure your booking
  • Your booking is only confirmed once the deposit has been received
  • Final payment must be received by the date specified in your booking confirmation
  • Payment can be made via the methods displayed on our booking platform

Acceptance of Terms

By making a booking, submitting a deposit, or making a payment, the group representative accepts these Terms & Conditions on behalf of all participants in their team(s).

4. Cancellations & Rescheduling

We understand that plans change. Our cancellation and rescheduling policy is as follows:

Notice PeriodRefund
More than 30 days before eventFull refund of deposit and payments
15–30 days before event50% refund of deposit and payments
Less than 15 days before eventNo refund

Rescheduling

If you wish to reschedule your event, please contact us as soon as possible. Rescheduling is subject to availability and must be requested at least 15 days before your original event date. Rescheduling requests made with less than 15 days' notice may be declined.

Add-ons

Add-ons (such as catering, photography, or special activities) are handled separately and are subject to the cancellation policies of third-party providers. Refunds for add-ons depend on the provider's terms and are not guaranteed.

5. Add-ons

Race Things may offer optional add-ons such as catering, professional photography, or additional activities. Please note:

  • Add-ons are optional and not included in the base event price
  • Add-ons are non-refundable unless the third-party provider agrees to a refund
  • Add-ons are subject to the terms and conditions of the third-party provider
  • Race Things is not responsible for the quality or delivery of third-party add-ons

6. Weather Policy

Race Things events run rain or shine. Our experiences are designed to be enjoyable in all weather conditions. However:

  • In the event of severe weather (e.g., heavy flooding, extreme winds, or severe storms), Race Things reserves the right to reschedule or cancel your event
  • If we reschedule due to severe weather, you will be offered an alternative date at no extra cost
  • If you choose not to proceed with a rescheduled date, a full refund will be issued
  • We recommend participants bring appropriate clothing and gear for the weather conditions

7. Health, Safety & Liability

Participation in Race Things events involves physical activity and inherent risks. Please read this section carefully.

Fitness Requirements

Our events require a medium to high level of fitness. Participants should be comfortable with walking, running, climbing, and other physical activities. If you have any health conditions or concerns, please consult with a medical professional before participating.

Medical Clearance

If you have a medical condition, injury, or disability that may affect your ability to participate safely, we recommend obtaining medical clearance from your doctor before attending.

Assumption of Risk

Participants take part in Race Things events at their own risk. Race Things is not responsible for:

  • Injuries, accidents, or illness during or after the event
  • Damage to personal property
  • Fines or infringements incurred during the event
  • Any other loss or damage arising from participation

First Aid

A basic first aid kit is available during events. However, Race Things staff are not qualified paramedics, and emergency services will be called if serious injury occurs.

8. Alcohol Policy

If alcohol is served during your event (e.g., at a licensed venue), the following rules apply:

  • Alcohol is only served at licensed venues
  • Participants must be 18 years or older to consume alcohol
  • Drivers must not consume alcohol at any point during the event
  • Race Things reserves the right to refuse service to anyone who appears intoxicated
  • Participants who become intoxicated may be removed from the event at Race Things's discretion, with no refund issued

9. Vehicle & Driving Rules

Each team must supply their own vehicle. The following rules apply:

Driver Requirements

  • The driver must hold a full New Zealand driver's licence
  • The driver must be at least 18 years old
  • The driver must not be under the influence of alcohol or drugs

Road Rules

All teams must obey all New Zealand road rules and traffic laws at all times during the event. This includes speed limits, traffic signals, and parking regulations.

Fines & Infringements

Race Things is not responsible for any fines, parking tickets, traffic infringements, or other penalties incurred by your team during the event. Your team is solely responsible for all driving-related costs and legal consequences.

Vehicle Insurance

Your vehicle must be insured and roadworthy. Race Things is not responsible for vehicle damage, breakdowns, or accidents.

10. Social Media & Promotions

Race Things may take photos and videos during your event for promotional and marketing purposes. By participating, you grant us permission to:

  • Take photographs and videos of participants
  • Use these images and videos on our website, social media, and marketing materials
  • Share content with third-party partners and media outlets

Opt-Out

If you do not wish to be photographed or have your image used for promotional purposes, please submit a written request to Race Things before your event. We will make reasonable efforts to respect your request, but cannot guarantee exclusion from all photos or videos taken during the event.

11. Intellectual Property

All race designs, clues, challenges, materials, and intellectual property created by Race Things remain the exclusive property of Race Things.

You may not:

  • Copy, reproduce, or distribute any race materials or clues
  • Reuse or replicate our race designs for commercial or personal purposes
  • Share detailed descriptions of clues or challenges online or with non-participants
  • Create derivative works based on our intellectual property

Violation of these intellectual property rights may result in legal action.

12. Limitation of Liability

To the maximum extent permitted by law, Race Things and its staff are not liable for any indirect, incidental, special, or consequential damages arising from your participation in our events, including but not limited to loss of profits, loss of enjoyment, or reputational harm.

13. Changes to Terms

Race Things reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website with an updated "Last updated" date. Continued participation in our events following any changes constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Website: www.racethings.co.nz

By booking with Race Things, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

These terms apply to all participants and group representatives. If you do not agree to these terms, please do not proceed with your booking.